We are currently experiencing significant delays in our order processing as a result of a move to new and larger premises.
In order to focus on dealing with existing orders and to avoid customer disappointment, we are temporarily suspending new orders on our website.
This is a temporary measure and we expect to be accepting orders again from 28th June, 2019. If this date changes we will update this notice.
Thank you for your understanding.
We want you to be happy with our products and that is why we provide the Co-operative Mobility guarantee.
It’s quite simple, if for ANY reason you are not happy with your product during the first 60 days of your purchase, we will refund the cost of your item so long as the product is in a re-saleable condition and returned to us in its original and intact packaging. We will also ensure that returning a product is as simple as possible.
This guarantee is in addition to your statutory rights. For more information on these, go to adviceguide.org.uk.
A small number of our products are not covered by the Co-operative Mobility Guarantee (for example Tena Lady products, bath lifts and commodes).